Planning API and Webhook Integrations Around Your Workflow

An order arrives in your storefront, and someone still has to copy its details into another system. That repeated handoff is a starting point for an integration brief. Burst Online approaches API and webhook projects by mapping the workflow, systems and data before development begins. Describe where the information starts, who needs it next and what should happen when it arrives. Include the screens people check and the updates they wait for. Burst’s services cover REST and webhook integrations alongside backends, portals and data services, with connections involving customer management, warehouses, accounting and reporting. The technical review can establish what your platforms support and which approach suits the job. Agree on the testing and reporting requirements while the scope is taking shape. Bring a focused account of the current process to discovery, with essential requirements clearly identified, so the project has a defined operational result to work toward and verify.